General Policies

• All current charges are due within 20 days of the statement date unless otherwise noted.
• All notices related to billing will be provided to me via electronic means. I understand that I can opt out of this option.
• In the event a payment is returned unpaid by me or a designated third party, I understand that a $30 return fee will be assessed against my university account. I understand that in granting access to a third party that I, the university account holder, am responsible for all dishonored payments which have been presented to benefit me.
• Charges not paid when due are subject to the following penalties:
  1. Denial or cancellation of future term course enrollment.
  2. All academic records will be placed on "hold" until the account is cleared.
  3. The account balance will be accelerated.
  4. There will be a FINANCE CHARGE computed at a periodic monthly rate of 1% per month on the balance or an ANNUAL PERCENTAGE RATE of 12% when computed from the billing date.
  5. Iowa State University may report delinquent account activity to three national credit bureaus.
  6. The unpaid account may be referred for collection where students/customers will pay all collection costs and reasonable attorney's fees if Iowa State University must take action to recover any past due amounts owing the University.
  7. In the event a cellular telephone number has been entered into my student record, Iowa State University may contact me at that said number.
• The university refund policy can be found in the Office of Registrar's web site.
• Students are liable for any costs associated with programs they have voluntarily enrolled in that may not be processed through their university receivable account. These costs may consist of purchases on their behalf associated with a course of study for Iowa State University associated activities.
• In accordance with 11 U.S.C. s/s 523(a)(8) the costs of my attendance, as defined in the Higher Education Act, at Iowa State University may not qualify for discharge under bankruptcy proceedings.

Payment Information

• Payments made for less than the total balance will automatically place you on the deferred payment option at $20.00 per semester.
• You may elect to pay your university bill by direct debit from your checking or savings account.
• If you pay by check, make your check payable to Iowa State University and indicate your customer number on the check.
• Credit cards are not accepted for payment.
• Financial aid awards will be applied against your total balance if the specific award allows.
• If your bill is in dispute or you indicate paid in full on your check and payment is less than the total balance, payment must be mailed to Room 0880 Beardshear Hall, Ames, IA 50011-2023.
• Payments made during the last three business days may not reflect in the payments for that month.
• If your university account reflects a credit balance, you can have your refund directly deposited into your checking or savings account. Initiate or change your bank account information on your AccessPlus account.
• Iowa State University reserves the right under Iowa Code Section 421.17(27) to offset any and all Iowa State Tax Refunds, Lottery Winnings or Vendor Payments. This right extends to defaulted Iowa State University debts with temporary repayment agreements in place.